Terms & Conditions

General rules for using the site and contracting commercial systems, implementation, AI services, content, training and connected technology.

1. Acceptance and contractual relationship

Use of the site implies acceptance of these terms for browsing and requests made through it. A paid or project-specific relationship is governed by the proposal, order, checkout or contract accepted for that engagement. If there is a conflict, the later accepted project-specific instrument prevails.

2. Services

Depending on agreed scope, LeftClick may provide diagnosis, commercial strategy, CRM and automation implementation, campaigns, websites, content, data, tracking, Conversion API, AI agents, integrations, custom applications, onboarding, support and related professional services. Public packages describe baseline capabilities; the accepted scope controls the actual delivery.

Advertising spend, telephony, WhatsApp, SMS, APIs, licenses, domains, extraordinary AI usage and other third-party costs are separate unless expressly included.

3. Free analysis

An initial analysis is diagnostic and commercial in nature. It may identify opportunities, priorities and possible implementation paths, but does not create a guaranteed outcome or an obligation to contract.

4. Courses, training and onboarding

CloudCo University courses and training are offered to eligible CloudCo ecosystem members. Onboarding transfers the operation of an implementation, including processes, access, CRM, agents, workflows, calendars, tests, documentation and go-live. Duration, modality, curriculum, scheduling, recordings, evaluations and certification depend on the specific program.

5. Website AI promotion

During applicable beta promotions, LeftClick may include an initial AI-generated website design when a domain is purchased through the applicable LeftClick flow. The domain itself has a cost. Eligibility, page/section count, technologies and integrations may be limited by the current promotion. Later changes, additional sections, redesigns, integrations or extra work may be quoted separately.

6. Client responsibilities

• Provide required information, access, permissions, accounts, domains, materials and decisions in a reasonable time.
• Hold the necessary rights to brands, images, databases, accounts and content supplied.
• Review and approve campaigns, budgets, promotions, pricing, content and configurations when authorization is required.
• Protect credentials, users, devices and organization permissions.
• Comply with advertising, privacy, intellectual-property, consumer, messaging and other obligations applicable to the business.

Delays caused by missing information, access, approvals or third-party payments may reasonably extend delivery timelines.

7. Tools, AI and third-party services

Integrations may depend on Meta, WhatsApp, Google, Microsoft, AI providers, email, voice, telephony, hosting, CRM, database, payment and other third parties. Their availability, terms, outages, policy changes and technical limits are outside LeftClick's direct control. AI-agent permissions, accessible data, guardrails and human approvals depend on the project configuration.

8. External costs

Advertising spend, domains, licenses, AI consumption, tokens, telephony, WhatsApp, SMS, email, APIs, phone numbers and other third-party usage are paid separately unless the accepted proposal expressly states otherwise.

9. Professional-efforts obligation; no commercial guarantee

LeftClick provides professional implementation, configuration, training, optimization and related work. No specific number of leads, appointments, sales, revenue or business outcome is guaranteed. Results depend on market, offer, budget, product/service quality, inventory, data, execution, response time, operations and closing capability.

10. Intellectual property and assets

Client-supplied assets remain the property of the client or their respective owners. Ownership and reuse rights for custom development, templates, configurations, third-party software and generated assets are governed by the applicable proposal, license and provider terms.

11. Confidentiality and data

Non-public information received for a project should be used only for the contracted relationship and as reasonably necessary to perform it. Personal-data handling is also subject to the Privacy Notice.

12. Quotes, payments, Stripe and recurring charges

The site may show base prices or “from” prices. Final scope, currency, taxes, billing cycle and deliverables are defined before payment. Card payments may be processed by Stripe or another authorized processor. If a service includes recurring automatic charges, the frequency and relevant terms should be presented before contracting.

13. Cancellation, refunds and scope changes

Applicable cancellation and refund terms depend on the specific service and accepted instrument. Work already performed, third-party costs, custom development and reserved capacity may be non-refundable where legally permitted. Work outside the original scope may require a new quote or change order.

14. Courses and sessions

Cancellation, rescheduling, attendance, materials and access conditions are defined in each program offer. Certificates, when expressly included, are subject to the applicable participation or evaluation requirements.

15. Electronic communications

Email, WhatsApp and other digital channels that reasonably identify the sender may be used for project communications, approvals, operational notices and contracting steps, subject to applicable law and the accepted agreement.

16. Languages and translations

The site may be displayed in English, Spanish and other languages. Automated or AI-assisted translations are provided for convenience. In the event of an inconsistency affecting a contract, the language specified in the accepted contractual instrument controls.

17. Site availability

The site and integrations may experience maintenance, changes, interruptions or failures. LeftClick seeks operational continuity but does not guarantee uninterrupted availability of third-party infrastructure.

18. Modifications

These terms may be updated to reflect changes in services, technology, providers or law. The version published on this page applies to website use from its effective date, without altering rights already established in a separately accepted agreement.

19. Governing law and disputes

The relationship is interpreted under applicable laws of the United Mexican States unless a specific accepted agreement validly establishes otherwise. The parties should first seek good-faith resolution before using the applicable legal or dispute-resolution mechanisms.

20. Contact and last update

Email: info@cloudsales.app. Last updated: September 25, 2026.